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- Do you charge a credit card for reservations?
- Yes, one night is charged to guarantee reservation.
- Check-In and Check-Out Times
- 3pm for Check-In and Noon for Check-Out. Early check-in available upon request.
- Parking arrangements (Valet, Self-Park, cost)
- We offer valet parking for $39 per night.
- Do you have AAA, AARP, or government Discounts Available?
- Yes, please mention when making your reservation.
- Public transportation shuttles from airport to hotel?
- AirportExpress.com or Airport Shuttle (888)-2-THEVAN.
- Train Directions from Midway and O’Hare Airports?
- From Midway - Orange Line access in airport, LaSalle Street Station Stop (23 minutes from airport), exit to Dearborn Street, walk one block south
From O'Hare Airport - Blue Line access in airport, LaSalle Street Station Stop – subway level (45 minutes), exit to Congress & Clark Streets walk one block east
- How old do you have to be to reserve a room?
- 21 years or older.
- Do you have concierge services (tickets/restaurants/theatre/car rental)?
- Yes.
- Do you have any suites available?
- Yes, contact reservations (312-986-1234) for further information.
- Do you have smoking rooms available?
- No.
- Do you have a fitness center?
- Yes.
- Do you have restaurant - room service?
- Yes.
- Do you have wheelchairs available?
- Yes.
- Are there refrigerators/microwaves in-room?
- No, but we accommodate for medical/health.
- Do you have anywhere I can store my luggage or bicycle?
- Yes.
- Do you have In-Room coffee service?
- Yes, we offer both regular and de-caf.
- Are you kid-friendly?
- Yes, children under 12 are free.
- Do you allow pets?
- Yes, there is a $50 fee however and pet must be under 20 pounds.
- Do you accept packages prior to guest arrival?
- Yes if under 50 pounds. Contact the concierge for any other arrangements.
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